Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order, we gladly accept cancellations within 24 hours of purchase.

To request a cancellation, please email us at Contact@heataway.us with your order number and we’ll take care of it for you.

Unfortunately, we cannot accept cancellation requests after 24 hours, as your order will already be in processing or transit.

Thank you for understanding and for choosing HeatAway™!